How do I contact Kenya Yetu for a safari booking?

You can contact Kenya Yetu by filling out the contact form on this page, emailing info@kenyayetu.com, calling +254 754357135, or via WhatsApp. Our team typically responds within 2–4 hours during business hours.

Can I get a custom Kenya safari itinerary quote?

Yes, simply fill out our quote request form with your preferred destinations, travel dates, group size, and budget. Our travel consultants will craft a personalized safari itinerary and send you a detailed quote within 24 hours.

What information do I need to provide for a safari quote?

To get an accurate safari quote, please provide your preferred destinations (e.g., Masai Mara, Amboseli, Diani Beach), travel dates, number of travelers, accommodation style (budget, mid-range, luxury), and any special interests like photography, honeymoon, or family travel.

How quickly does Kenya Yetu respond to inquiries?

We aim to respond to all inquiries within 2–4 hours during business hours (Monday–Saturday, 8 AM–6 PM EAT). For urgent bookings, we recommend calling us directly or sending a WhatsApp message for the fastest response.

Does Kenya Yetu offer airport pickup and transfers?

Yes, all our safari packages include complimentary airport transfers from Jomo Kenyatta International Airport (NBO) or Moi International Airport (MBA). We can also arrange private transfers for custom itineraries.

Contact Kenya Yetu | Kenya Safari & Holiday Inquiries

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Office Address

Kenyatta Avenue
Nairobi, Kenya

Phone

+254 754357135

Email

[email protected]

Working Hours

Mon - Fri: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM

Frequently Asked Questions

Quick answers to the most common questions from our travelers and partners.

How do I book a safari?

You can book a safari by filling out the contact form above, calling our office, or browsing our Safaris page. Our team will help you choose the perfect itinerary based on your budget, interests, and travel dates. A 30% deposit is required to confirm your booking.

What payment methods do you accept?

We accept M-Pesa, bank transfers (KES and USD), Visa, Mastercard, and PayPal. For international travelers, we can also arrange wire transfers. Full payment is due 30 days before your safari or trip start date.

Can I customize my itinerary?

Absolutely! Every itinerary we offer can be fully customized. Whether you want to add extra days at the coast, include a hot air balloon ride over the Maasai Mara, or combine a safari with a cultural tour, our travel consultants will craft the perfect trip for you.

What is your cancellation policy?

Cancellations made 60+ days before departure receive a full refund minus a $50 administrative fee. Cancellations 30-59 days out receive a 50% refund. Within 30 days, no refund is available but you may reschedule for a future date at no extra charge, subject to availability.

Do you offer group discounts?

Yes! Groups of 5 or more travelers receive a 10% discount on safari packages. Groups of 10+ enjoy a 15% discount. We also offer special corporate and school group rates. Contact us directly for a custom group quote.

How do I become a partner?

We partner with hotels, lodges, tour operators, and travel agents across Kenya. To apply, send us a message using the contact form with "Partner Inquiry" as the subject. Our partnerships team will review your application and schedule a call within 5 business days.

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